I joined Casumo on Monday 9th August and deposited £50. I had a football bet and won just over £100. To test the withdrawal method, I decided to withdraw the money at approximately 11.45. I was still waiting 5 days later, even after getting in touch threw Live Chat and being told it would be processed that day.
A good casino! Recently signed up and deposited some funds, won a few hundred pound and the withdrawal was in my bank in days. Good choice of games and the app runs smoothly which is a positive. Was skeptical about withdrawal issues due to reviews on here but all went through okay for me. Well done Casumo, good job!
How many stars would you give Casumo? Join the 445 people who’ve already contributed. Your experience matters. | Read 61-80 Reviews out of 445
This was where the fun (for Casumo) began. I contacted Customer Services through the aforesaid decent live chat service to confirm that I had £175 left to wager before my bonus funds would be converted into real money. No, they smugly advised me. My wagering requirement was still over £4200 (from £4500 originally).
How many stars would you give Casumo? Join the 1,316 people who’ve already contributed. Your experience matters.
Unfortunately I am unable to give you any account-specific information over TrustPilot, but if you reach out to us over live chat or by emailing firstname.lastname@example.org we will happily shed some light on the situation. Kind regards, Casumo
Casumo Casino customer money withdrawal crisis. I am mandated and compelled to pen this repercussion about Casumo casino on the issue of their handling my withdrawal pathetically. I deposited funds through Astropay won close to 50,000.00 INR., and lost close to 40,0000.00 INR - winning and losing is part of gaming irony.
I can unfortunately not locate nor discuss your account information publicly on Trustpilot, but if you feel you've been wronged, I encourage you to get back in contact with our support team via our live chat or send an email to email@example.com and we will be more than happy to provide more details.
Casumo has brought this review to Trustpilot's attention as it does not appear to accurately reflect an actual consumer experience. I thought i would write out a more detailed, actual consumer experience as it seems casumo is trying to use that to evade the truth being seen.